Conversation Data Capture
Customers hate filling forms as they see them as time-consuming and inflexible. Our conversation data capture solution is available 24/7, helping you keep your customers engaged.
If your online data capturing forms are NOT generating enough leads, then why not try our conversation data capture solution using Chatbots and Voice transactions in Native African languages. It is an automated real-time conversational tool using Rule-Based or AI-Based or the combination of both. Their purpose may vary anywhere from entertaining, providing support to collecting user information.
- Natural language
Let your customers complete forms without having to leave the chat or using virtual voice assistant in native African languages to help them complete the forms. See completion rates skyrocket.
- Multi-Language Support
Make your customer forms available in Native African languages straight away.
- Clean and Secure Data
Automatically validate and secure your customer data as it comes through the chat and into your systems.
- Live Chat Handover
Escalate complex conversations seamlessly to your live agents.
- Government Grade Security
Enjoy end-to-end security architecture with military-grade data encryption in transit and at rest.
- Omnichannel Support
Talk to your customers on any digital channel, from your website to WhatsApp and Facebook.